Bintan Resort Information
Travelling to our Bintan resort could not be simpler. Just catch a high-speed ferry from Singapore and arrive at our private terminal, a private, state-of-the-art immigration and ferry terminal located directly on the resort’s beachfront.
We suspend our direct ferry service (Mozaic Ferry Lines) in December due to Monsoon season. Ferry service resumes in March, subject to approval from authorities. For the Monsoon, we provide our guests with a convenient shuttle transfer from BBT (Bandar Bintan Telani) Ferry Terminal. Our coach service will await your arrival at Bendar Bintan Telani and brings you straight to us. It will take you less than an hour to get to our shores from Tanah Merah Ferry Terminal in Singapore.
CHECK IN TIME: 3pm Bintan time (1 hour behind Singapore Time). Standard Check-out time is 11 am.
CHILD POLICY: Only 1 child can stay for free (4 years old and below only). 2 adults 2 children requires an additional bed. Extra bed charges are SGD$60++ per night. No extra bed required if only 1 adult and 2 children.
CLIMATE: Delightfully tropical with occasional showers all year round. The dress code is resort style and relaxed. Smart casual dress is recommended for dinner.
LANGUAGE: English is widely spoken throughout the resort.
CURRENCY & PAYMENT: Indonesian Rupiah is the only acceptable currency, as are all major credit cards. Credit card transactions are charged in Indonesian Rupiah at the hotel’s current billing rate. Additionally the hotel provides foreign exchange services.
ELECTRICITY: 220V – 50Hz. The hotel has a range of adaptors available for guest use.